Book with 100% Confidence
Book with 100% Confidence, Knowing that Our Reputation is Unmatched. We are proud to be a
leader in safari trips that provides our customers with unforgettable experiences that last a
lifetime. Our commitment to customer service and satisfaction is unparalleled and we are
dedicated to providing only the best experiences possible from start to finish. We strive to make sure you book with complete confidence in the safety of your reservations and in the quality of your trip.
For changes to existing bookings made by the client/agent (e.g. departure dates, air tickets,
accommodation, number of participants, etc), a handling fee of 50 USD per booking will be
added to the service provider fee.
If you wish to cancel your trip, Arem Safaris must receive notice in writing from you (which can be sent via e-mail) prior to your departure date. The effective date of cancellation will be the date such notice is received by Arem Safaris. Cancellation fees, which are a percentage of the Trip
Cost, will be charged as follows: [list of percentage fees below].
Arem Safaris have taken into consideration the potential cost savings and the generation of income from other bookings that can use the canceled services when possible.
|ALL TRIPS CONFIRMED & PAID TO|
|56-29 DAYS PRIOR TO DEPARTURE:||50% of Trip Cost|
|28-15 DAYS PRIOR TO DEPARTURE:||75% of Trip Cost|
|14-0 DAYS PRIOR TO DEPARTURE:||100% of Trip Cost|
NOTE: During this time of COVID-19, this policy provides room for flexibility in deferring the
trip. In this case, the company will not incur additional costs. However, the customer shall be obligated to contribute additional funds if the season in which their trip is rescheduled is different
(e.g. booking during low season and postponed to high season).
The Company maintains the right to terminate any tour at its unrestricted discretion, with no
earlier warning if this is unavoidable. Nevertheless, if no money has been given to a third party, the Company agrees to refund all funds that have been paid by the customer. This is the only responsibility the Company has to the client and the Company shall not be held liable for any damages, regardless of the cause.
The client acknowledges that they are aware of potential risks associated with the tour and agree to assume full responsibility for any resulting injury, death, or damage to property. The client agrees to indemnify and hold harmless the Company, its agents, employees, assigns, and servants
from any liability or claims arising from their participation in the tour.
The Company is granted permission by the Client to utilize any photographs and videos taken during tours for marketing purposes and other advertising material and to retain the copyright for such photographs and material. The Client hereby gives consent to the Company for such use. or The Company has permission from the client to use any photographs and videos taken during tours for marketing or any other advertising material; the client consents to this and agrees that the Company retains the copyright of these photographs and material.
The Company shall not be held responsible for any delays or alterations to the tour caused by
any unanticipated events such as war, mechanical failures, extreme weather, or other causes
beyond its control. Any losses or expenses resulting from these occurrences shall not be the responsibility of the Company.
Our prices are determined by the national park fees and taxes applicable at the time of purchase. There are ongoing discussions that the East African countries may change their tax regulations
between 2020 to 2025. Should the authorities decide to raise these fees and taxes, which may not be part of the current scheduled plan, we would have to pass these increases on to our customers.
Thank You in Advance.